1) Acceptance of Terms
These Terms & Conditions (“Terms”) govern your use of services offered by ZEADEV (“we”, “us”, “our”). By purchasing or using our services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use our services.
2) Definitions
Client: the person or entity purchasing or using the services.
Services: digital services such as website creation, hosting setup/management, domain name assistance, maintenance, optimization, and related consulting.
Merchant of Record (MoR): a third-party payments partner that is the seller of record for billing and tax purposes and issues invoices in its name.
3) Services
- Website creation, design, configuration, and migration.
- Hosting setup and management (including on third-party hosting providers).
- Domain name search, registration assistance, DNS configuration, and renewals (through third-party registrars).
- Ongoing maintenance: backups, updates, security hardening, performance tuning, content edits as agreed.
- Optional add-ons: email setup, SEO basics, analytics, and training.
Service scope, deliverables, and timelines are described in the order, quote, or proposal accepted by the Client (collectively, the “Order”).
4) Accounts & Access
For certain services you may need accounts with hosting providers, registrars, or SaaS tools. You authorize us to act as your technical contact where necessary to deliver the Services. You remain responsible for keeping your credentials secure and for all activity under your accounts.
5) Orders, Payments & Invoices
Prices are as stated in the Order. Unless stated otherwise, prices exclude applicable taxes, payment processing fees, and third-party charges (e.g., domain, hosting, premium plugins).
5.1 Merchant of Record & Invoicing
5.2 Payment Terms
- Fixed-price projects: typically 50% upfront, 50% on delivery (unless the Order states otherwise).
- Subscriptions/maintenance: billed in advance monthly or annually.
- Third-party costs (domains, hosting, premium themes/plugins) are billed at cost plus any stated handling/management fee.
- Late payments may incur suspension of services after a 7-day grace period.
6) Refunds & Cancellations
- Digital services: If no substantial work has been delivered, you may request a refund within 7 days of purchase. Once work has commenced or deliverables provided, refunds are limited or unavailable.
- Subscriptions: You may cancel anytime; service continues to the end of the paid term. We do not prorate partial periods unless required by law.
- Domains, SSL, licenses, and third-party fees: Non-refundable once ordered/activated due to supplier policies.
7) Domain Names
Domains are registered through third-party registrars under the Client’s name where possible. You are responsible for renewals, accurate WHOIS data, and compliance with registrar/ICANN policies. Transfers, restorations, and recoveries may incur additional fees charged by the registrar.
8) Maintenance & Availability
- We use commercially reasonable efforts to perform updates, backups, and monitoring on agreed schedules.
- Hosting uptime and performance are subject to the third-party provider’s SLA; we are not liable for their outages or limitations.
- Emergency security updates may be applied without prior notice.
9) Client Responsibilities
- Provide timely access, content, and approvals.
- Ensure content is lawful and does not infringe third-party rights.
- Maintain regular backups of any critical data (we provide backups per plan but cannot guarantee full data recovery).
10) Acceptable Use
You must not use the Services to host or distribute malware, spam, illegal content, or material that violates privacy, IP, or other rights. Excessive resource use, abusive traffic, or activities that breach hosting provider policies may result in suspension.
11) Intellectual Property
- Upon full payment, the Client receives a license or ownership in deliverables as stated in the Order (excluding third-party components licensed separately).
- We retain ownership of pre-existing materials, frameworks, and know-how, granting you a non-exclusive license to use them as incorporated in the deliverables.
- Third-party themes, plugins, and fonts remain subject to their own licenses.
12) Privacy & Data Protection
Our processing of personal data is described in our Privacy Policy. Where we act as a processor for your website visitors’ data, a simple data processing addendum (DPA) is available on request.
13) Disclaimers
Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation or compatibility with every device, browser, or integration.
14) Limitation of Liability
To the maximum extent permitted by law, our aggregate liability for any claims under these Terms shall not exceed the amount paid by the Client to us for the Services giving rise to the claim in the 3 months preceding the event. We are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data.
15) Indemnity
You agree to indemnify and hold us harmless from claims, damages, liabilities, costs, and expenses arising from your content, misuse of the Services, or breach of these Terms.
16) Suspension & Termination
We may suspend or terminate Services for material breach, unlawful use, or unpaid invoices after notice (where feasible). On termination, your access may cease and outstanding balances become immediately due.
17) Governing Law & Disputes
These Terms are governed by the laws of Morocco. Any disputes will be subject to the exclusive jurisdiction of the courts located in Morocco, unless otherwise required by applicable law.
18) Changes to these Terms
We may update these Terms from time to time. The most current version will be available at https://zeadev.net/terms-and-conditions. Continued use of our Services after changes indicates acceptance.
19) Contact
For any questions regarding these Terms & Conditions, please contact us at:
Email: info@zeadev.net